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Frequently Asked Questions (click to go to the answer)
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Things to do if you are in an accident:
1. Remain at the Scene.
2. Contact the police and, if necessary, medical services; ask a passing motorist to call
if you cannot
3. Gather the following:
- Date, time and location of the accident
- Name, address and phone number of insurance information of the driver and owner (if different) of other vehicle
- Year, make, model and license plate number of other vehicle
- Name, address and phone number of any passengers or witnesses
Steps to filing a claim:
Accidents don't always happen during "normal business hours." That's why FRIG offers
claim reporting service 24 hours a day, 365 days a year. When a loss occurs, call the
toll free number on your Premier Service Card (Allied Customers) or your ID Card . A
representative will take your loss report and immediately
begin the claim adjustment process while you're on the phone.
REMEMBER Representatives of FRIG are always available to consult with you regarding
your claim in any NONEMERGENCY situation.
Possible discounts:
- Multiple Policy
- Accident Free
- Clear driving record
- Financial Stability
- Wise Driver (over 50)
- Air bags
- Driver Training For New Drivers
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- Good Student
- Defensive Driver (Senior)
- Anti-Theft/Security Devices
- 4 door vehicle
- Low Annual Mileage
- Anniversary
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Some discounts vary depending on the carrier
Inclusion of towing and/or rental insurance:
These are optional benefits that may be added to your policy by you for a small
additional premium. These are not included under your basic plan. Amounts of protection vary.
Billing options:
- Direct Billing
- EFT's - no more late or lost payments
- Advanced payment options and discounts
- Credit card (Visa or Mastercard)
- Combined billing for multiple policies
Adding a child with a permit:
It's a good idea to let your agent know when you have a child about to become a driver
in the household. Some companies want the driver under a permit listed immediately while others
provide a 30 day time frame to list a driver with a new license. Your agent will be glad to discuss
available discounts and the financial impact of a youthful operator to your auto policy.
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