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"If you want an insurance agency that truly partners itself with your business, look no further than Front Range Insurance Group. Front Range Insurance Group does an excellent job of getting to know their clients in order to provide top quality service…They respond quickly to questions, claims concerns, etc. whether they be from the business owner or an employee."
- - Deanna Payne, Human Resources Manager, Sears Trostel Lumber, Fort Collins, CO
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"I cannot count the number of calls from our employees that were solved with just a call to the capable, caring professionals at Front Range Insurance Group. Their customer service and claims advocacy skills are extraordinary as they decipher the pertinent information and work diligently to find a solution…We trust them with the lives and financial well-being of our members; Front Range Insurance Group is our partner in meeting our community members' needs."
- - Sherry Shimek, Accountant, Managed Business Solutions, Fort Collins, CO
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"…The level of customer service at Front Range Insurance Group is second to none. Whenever I call or e-mail, response times are immediate…Never does it take hours or days to get feedback on questions I feel are important…"
"Strategic Planning in the world of rising health care costs is a major issue that is made much simpler in our business because Front Range Insurance Group does all the leg work. Every year during our partnership with FRIG they have been proactive, providing us a "heads up" on expected price increases and then working to help us control cost increases without compromising the quality of health care coverage we offer to our employees."
- - Mason Lathrop, Benefits Coordinator, New Belgium Brewing, Fort Collins CO
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"…The staff at Front Range Insurance Group is professional, knowledgeable and very prompt in responding to a wide range of concerns, whether they are claims follow-up, new enrollments or COBRA issues. I greatly value their expertise and know I can always depend upon the Front Range Insurance Group staff to support our employee insurance benefit needs…"
- - Marcia Oliphant, Chief Financial Officer, CGRS, Inc., Fort Collins, CO
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"Given the ever increasing complexity of insurance matters, the staff at Front Range Insurance Group has been our employees' advocate in resolving a variety of issues. Customer service sets Front Range Insurance Group apart as they follow issues through to their conclusion."
- - Ken Weaver, Human Resources Manager, Walker Manufacturing, Fort Collins, CO
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"…Front Range Insurance Group has developed an array of avenues to help with the communication of benefits and related topics to our employees. They assist in providing employee meetings, informational sessions, payroll stuffers, handouts and much more. Since we all learn and retain information differently, this multi-faceted approach has been very helpful and educational.
The health care arena is a hot topic these days and changes in legislation and policy seem to occur quite often! Front Range Insurance Group takes the responsibility of proactively watching for changes and letting their clients know immediately of them and their potential impact. The importance of this work can be underrated!
Lastly, in our organization, the necessity for strategic planning in all areas is vitally important. The support that Front Range Insurance Group provides in this area through annual market evaluations, regional and national statistical information, and comprehensive proposals is very helpful. They have the great ability to see the big picture and also work through the details."
- - Jonna Isaak, Human Resources, Enginuity, Fort Collins, CO
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"John Bell with Front Range Insurance is the bottom line for me when it comes to health insurance. When rates go up and benefits change, I can count on John to help us weigh all the variables and make the optimal decision for our company and our employees. Once the sale is made, John's staff is ready and willing to help our employees with claims, especially when there are issues to resolve with insurance carriers. Considering what a big ticket item health insurance has come to be, I sleep better knowing Front Range Insurance is watching out for us."
- - Mary Lou Smith, Chief Financial Officer, Aqua Engineering, Fort Collins, CO
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